Refund policy

Our Hassle-Free 100-Day Return Policy

At Organique Studio, we want to make sure you're absolutely thrilled with your shopping experience. That's why we offer a generous 100-day return policy. You have a full 100 days after receiving your item to request a return. We believe this gives you plenty of time to make sure your purchase is just right.

Free Returns Worldwide

We've got your back, no matter where you are. We offer free returns worldwide, making the return process as stress-free as possible.

Eligibility for a Return

To be eligible for a return, we kindly ask that you ensure your item is in the same condition as when you received it – unworn or unused, with all tags, and in its original packaging. Don't forget to hold onto your receipt or proof of purchase; it helps us make your return process even smoother.

Ready to Begin Your Return?

Starting a return is easy! If you received a return label with your order you can use it to return the product. If for some reason you don't have a return label, shoot us an email at hello@organiquestudio.com, and our friendly team will guide you through the process. We're here to help you every step of the way.

When you place an order with us that includes various items, we kindly ask you that any potential returns be processed together as a single return request. This means that if you decide to return an item, we ask that you hold off on individual returns for different products at separate times. This approach allows us to streamline the returns process and provide you with a convenient return label that covers all the items you wish to return. We kindly ask that you consider the environmental and economic costs associated with returns and exchanges and make sure that you understand our policy before making a purchase.

Please remember, that items sent back to us must be in perfect condition. 

Damages and Issues

As soon as your order arrives, we recommend giving it a quick once-over. If you notice any issues like defects, or damage, or if you received the wrong item, don't worry. Get in touch with us right away, and we'll promptly evaluate the issue and make things right.

Items That Can't Be Returned

Unfortunately, we can't accept returns for sale items or gift cards.

Exchanges Made Easy

If you're looking for a different size or color, the quickest way to ensure you get what you want is to return the item you have. Once your return is accepted, simply make a separate purchase for the new item. It's as easy as that.

Refunds and Processing Time

Once we receive and inspect your return, we'll notify you and keep you in the loop about whether the refund was approved. If your product is in perfect condition, you'll be automatically refunded using your original payment method. Please keep in mind that it might take some time for your bank or credit card company to process and post the refund.

At Organique Studio, we believe in hassle-free returns and excellent customer service. If you ever have any questions or concerns about returns, feel free to contact us at hello@organiquestudio.com. We're here to assist you and ensure you have a delightful shopping experience with us.

Thank you for choosing Organique Studio, where your satisfaction is our priority.