Shipping and Returns Policy
At Organique Studio, we take great pride in providing our customers with a smooth and stress-free delivery experience. We are thrilled to offer standard delivery to orders above 50€ worldwide from our location in the charming city of Lisbon, Portugal. Our goal is to ship your order within two business days of your purchase, once our team has carefully prepared your items. To ensure we're doing our part for the environment, we've partnered with DHL Go Green, a company committed to reducing greenhouse gas emissions and local air pollutants.
We understand the importance of timely delivery and do our utmost to make sure your items reach you as quickly as possible. However, please note that while we strive to deliver on time, Organique Studio cannot be held responsible for any delays caused by our shipping partners. With an estimated shipping time of just 2-3 days, you can rest assured that your order will arrive in no time.
In the unlikely event that your order is returned to us due to unforeseen circumstances, please be advised that any shipping costs incurred will be your responsibility and will be deducted from your refund. But don't worry, we offer free returns all over the world, and we provide a return label with your order to make the process as effortless as possible.
If you have any questions about our shipping and returns policies or require further assistance, please don't hesitate to get in touch with us at firstname.lastname@example.org, or fill out the contact form below. We're always here to help and are committed to ensuring you have the best shopping experience with us.