Returns & Exchanges Policy
At Organique Studio, we're committed to providing our customers with an exceptional shopping experience, which is why we offer a generous 100-day return policy. That means you have ample time to decide if your item is right for you. We also offer free returns worldwide, although exchanges can only be made once.
When you place an order with us that includes various items, we kindly request that any potential returns are processed together as a single return request. This means that if you decide to return an item, we ask that you hold off on individual returns for different products at separate times.This approach allows us to streamline the returns process and provide you with a convenient return label that covers all the items you wish to return. We kindly ask that you consider the environmental and economic costs associated with returns and exchanges and make sure that you understand our policy before making a purchase.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags still attached, and in its original packaging. We also require a receipt or proof of purchase to process your return. We want to make the process as easy as possible for you, which is why we provide a return label with your initial order. Simply use the label to send the product back to us.
If you have any questions about our return policy or need assistance with a return, please don't hesitate to reach out to us at firstname.lastname@example.org. We're always here to help and want to make sure that you're completely satisfied with your purchase.